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FPA Professional Practice of the Year

Application process
Entry requirements
  • Your business is a current member of the FPA Professional Practice Program
  • You have a clear compliance record.
The judges are looking for Professional Practices that:
  • Live the ‘client first’ principle
  • Uphold the highest professional and ethical standards as outlined in the FPA Professional Code of Practice
  • Has made a positive contribution to the Profession.
Entry process
  • Part 1: Video submission to be submitted through the FPA Awards online portal – a judging panel will review the applications and select finalists
  • Part 2: Written submission with supporting evidence. Finalists to present to the judging panel.*
    *An audit may also be required to take place at the finalist’s place of work as part of the finalist review process.
Video submission requirements

Minimum three minutes – maximum 10 minutes (videos over 10 minutes will not be considered)

Addresses the following four questions:

  1. How has the practice made a positive contribution to the profession over the last year?
  2. How does the practice demonstrate it lives the ‘client first’ principle?
  3. How does the practice demonstrate the highest professional and ethical standards, as outlined by the FPA Professional Code of Practice?
  4. How does the practice stand apart relative to your peers

File format: Youtube or Vimeo link

Written submission requirements

The written submission must address the areas outlined below.

Business Overview/Performance (max 500 words)
  • Overview of business structure
  • How do you measure and manage business performance?
Communications (staff and clients) (max 500 words)
  • How do you manage your communications framework(s) to ensure it meets the needs of clients / staff?
Compliance and Risk Framework (max 500 words)
  • Please provide the latest third-party compliance audit (2021 or 2022 financial year) for business and/or each of the practice principals providing advice
  • Outline how the practice upholds the highest professional and ethical standards as outlined in the FPA Professional Code of Practice
IT, including cyber security and data management (max 500 words)
  • How does your business manage Cybersecurity and data?
  • Overview of technology used
Operational Efficiency (max 500 words)
  • How has your business adopted technology / changed your processes to improve efficiency / client experience
People & Culture (staff) (max 500 words)
  • How do you manage retention and development of your teams and practice culture?
Have you received a client complaint or lodged a complaint on PI in the last two years? If you answered yes, please explain how it was resolved (max 500 words)
How has the practice has made a positive contribution to the Profession (max 500 words)
Finalists’ interview

An interview of up to 45 minutes with the judges will be conducted on the following dates, and applicants should ensure they are available during these dates:

  • Friday 4th November
  • Monday 7th November
  • Tuesday 8th November
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